Privacy Policy

How Brain & Beans collects, uses, and protects your personal and medical information

πŸ“… Last updated: May 2025

1. Introduction

Brain & Beans ("we," "our," or "the clinic") is a specialist medical practice providing Neurology and Nephrology services in Panchkula, Haryana. We are committed to protecting your personal and medical information in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

This Privacy Policy explains what information we collect when you visit our website (brainandbeans.com) or contact us for an appointment, how we use it, and your rights regarding that information.

2. Information We Collect

We collect information you provide directly to us, including:

We also collect limited non-personal data automatically, such as browser type, pages visited, and time spent on the site, through standard web analytics tools (e.g., Google Analytics). This data is aggregated and cannot identify you personally.

3. How We Use Your Information

Information collected is used strictly for the following purposes:

We do not use your information for unsolicited marketing, and we do not sell or rent your data to any third party.

4. Medical Information & Confidentiality

πŸ”’ All medical information shared with our doctors is treated with the highest level of confidentiality, consistent with professional medical ethics and applicable Indian healthcare regulations. Patient records are never shared with third parties without your explicit consent, except as required by law.

Information shared during consultations is stored securely within the clinic's internal patient management system and is accessible only to the treating doctors and authorised clinical staff.

5. Sharing of Information

We do not sell, trade, or transfer your personal information to any third party. We may share your information only in the following limited circumstances:

6. Data Storage & Security

Your data is stored on secure servers with appropriate technical and organisational measures to prevent unauthorised access, disclosure, or loss. Our website uses HTTPS encryption for all data transmission.

Appointment form submissions are delivered to our secure email (appointments@brainandbeans.com) and are not stored on third-party servers beyond the period necessary for delivery.

7. Cookies

Our website uses minimal cookies to understand how visitors use the site (via Google Analytics). These cookies do not store personally identifiable information. You can disable cookies in your browser settings at any time without affecting your ability to use the site.

8. Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

We do treat paediatric patients as part of our clinical practice. For patients under 18, we collect personal information only with the knowledge and consent of a parent or legal guardian, who must accompany the child during consultations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when the most recent changes were made. We encourage you to review this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

Questions About This Policy?

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us directly:

πŸ“§ appointments@brainandbeans.com
πŸ“ž +91 96461 76708 β€” Dr. Harsheel Gupta (Nephrology)
πŸ“ž +91 62396 29840 β€” Dr. Swati Garg (Neurology)
πŸ“ 578, Sector 10, Panchkula, Haryana 134109

πŸ“ž Call Now βœ‰οΈ Email Us